It is important for Productions 5 heures S.E.N.C. to respect and protect your privacy.  That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information:

We collect the following information:

  • First and last name
  • Email address
  • Telephone number
  • Billing Address
  • Delivery address

The personal information collected allows Productions 5 heures S.E.N.C. to open an account in your name, to register for various free offers/contests, to process your order as well as to compile statistics.

When you visit, only the IP address of your computer is recorded, but it is not linked to any personal data.

If you subscribe to our free offers, your email address will be kept in the database managed by Mailchimp, in perfect compliance with the C-28 anti-spam law.

Only employees, managers or Owners of Productions 5 heures S.E.N.C. have access to the information you have provided on the site.  All personal information collected by Productions 5 heures S.E.N.C. is stored in secure locations as well as in controlled servers.

Under no circumstances shall Productions 5 heures S.E.N.C. communicate, sell or rent its list of subscribers to a third party.

By completing the forms or questionnaires submitted by Productions 5 heures S.E.N.C. you agree that this information will be used for commercial purposes, under the above conditions.  You may, at any time, correct or object to the processing of your information by contacting us by email at: or by mail CP 65 Victoriaville, Victoriaville (Que) G6P 6S4.  Questionnaires completed as part of a program purchased by the client remain completely confidential.

We will never ask you by e-mail to provide us with confidential data: credit card number, passwords. In addition, it is suggested that each user take all appropriate measures to protect his personal data while browsing the internet.

Log files and cookies

We use the services of Google Analytics and Facebook which collect certain information through log files and cookies.  This mainly concerns the following information:

IP address
-Operating System
-Visited pages and queries
-Time and day of connection

The use of such files allows us to improve our service and for statistical purposes.  We do not collect any information that enables Google Analytics to personally identify an individual.

We also use Facebook’s custom audience services, which uses cookies to track visitors to this website and create targeted ads.

Right of opposition and withdrawal

You can avoid cookies by clearing the cache and deleting cookies from your browser by typing ‘delete’ (delete cookies) in your browser to find out how to proceed.

You can also visit to find out how you can opt out of Facebook’s targeted ads.

We are engaged to offer you the right to object and oppose to your personal information collected when you subscribe to our newsletter or when you make a purchase. You can unsubscribe from our emails by clicking the unsubscribe link in our emails. You may contact us in writing at: or by mail PO Box 65 Victoriaville, Victoriaville (QC) G6P 6S4 to remove your other personal information from our lists.